Terms & Conditions

General Terms and Conditions

AWC Water Billing is a trading name of Andrew Cook.

Office Address: PO Box 242, Kirkby Stephen, Cumbria, CA17 4HL. VAT No 664 8255 07.

If you wish to ask anything about the Terms and Conditions or have any comments or complaints on or about our Website, please contact us.

The Website

This Website is owned and operated by Andrew Cook (“AWC, “we” or “us”).AWC is providing this site on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors.All liability of AWC howsoever arising for any such inaccuracies or errors is expressly executed to the fullest extent permitted by law.

This site is targeted at England, Wales and Scotland residents only.If you are not a resident of England, Wales and Scotland please do not use this site.In listing your residence and delivery address in this payment form, you are representing to us that you are a resident of England, Wales and Scotland.This is a representation on which we reply prior to accepting your offer to purchase our services.

Whilst we try to ensure that the Website is available 24 hours a day, we cannot guarantee this and will not be liable if, for any reason the Website is unavailable at any time or for any period.Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, for reasons beyond our control or any other reason we consider to be appropriate in the circumstances.We shall have no liability in respect of any such suspension.

This Website may contain links to other Websites not operated or controlled by us.If you should use these links, you will leave our Website.These links are provided for your convenience only and do not constitute any endorsement by AWC of the organisation promoted on the linked websites, their products or services.We do not have any control over such linked Websites or the content of them and cannot accept any responsibility for them.

Please note that although reasonable care is taken to ensure that the Website and the materials available from it are virus free, we cannot accept any responsibility for any viruses which may affect any material that you may download.

Neither AWC, nor its Directors, Employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site.This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clauses are intended to limit any rights you may have as a consumer, under local law or other statutory rights which you may not be excluded nor in any way to exclude or limit AWC’s liability to you’ for death or personal injury resulting from our negligence or that of our employees or agents.

You may not misuse the Website (including, without limitation, by hacking, attempting to gain unauthorised access to the Website or any server on which the Website is stored, or by knowingly introducing Viruses, Trojans, Worms, Logic Bombs or other material which is malicious or technologically harmful).You may not attack the Website via a denial of service attach or a distributed denial of service attack.

By breaching this provision you may commit a criminal offence under the Computer Misuse Act 1990.We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.In the event of such a breach, your right to use the Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of the Website.

Purchase of Goods

The Contract between us

Once payment has been received by us, we will confirm that your payment has been accepted by sending an email to you at the email address you provide in your payment form. Our acceptance of your order brings into existence a legally binding contract between us.

Price

The price payable for Water utilised within your area are as set out in our Invoice sent to you, copies are available upon request.

Right for you to cancel your Contract

You may cancel your contract with us for the water to your area upon vacation of the said area.Once you have notified us that you are vacating/cancelling your Contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your payment.

Notices

Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our contact address at: PO Box 242, Kirkby Stephen, Cumbria, CA17 4HL or via email to This email address is being protected from spambots. You need JavaScript enabled to view it. and all notices from us to you will be displayed on our Website from time to time.

Invalidity

If any provision of these Terms and Conditions (including any provision in which we exclude our liability to you) is found by any Court, Tribunal or Administrative Body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

Privacy

You acknowledge and agree to be bound by the Terms of our Privacy Policy

Third Party Rights

Except for our Alliliates, Directors, Employees or Representatives, a person who is not a party to this Agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any Term under this Agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

Governing Law

The contract between us and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and interpreted in accordance with English Law and the English Courts shall have jurisdiction to resolve any disputes between us.

Entire Agreements

These Terms & Conditions, together with our current Website, contact details and Privacy Policy, set out the whole of our Agreement relating to the supply of the water to you by us.Nothing said by any sales person on our behalf should be understood as a variation of these Terms & Conditions or as an authorised representation about the nature or quality of any goods offered for sale by us.Save for fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.